03-10-2015, 09:57 AM
Right before I moved, I had an exchange at my favorite restaurant. I went to pick up food one day and had a nice short chat with the cashier/owner, and as I was walking out I realized I underpaid. I got to the car to make sure I had all three items I ordered (and not just two that I paid for) and indeed, he had forgotten to charge me for an item ($8.50). I went back in and paid and then went home.
The next time we went to order take out (no more than a week later), as they were taking our order they were unsure about the availability of an item, but after a few moments they said they were sure they could do it. When we got to the restaurant to pick up the order, they apologized profusely and said they were out - and the place was busy as all get out and it was towards the end of lunch, no big deal, the husband already had a backup order ready. When we got home, at the bottom of the bag was a $10 gift certificate as an apology for their goof. The funny thing is that it was the other owner who was uninvolved in the previous transaction. Pretty quick and direct turn around on that one!
The next time we went to order take out (no more than a week later), as they were taking our order they were unsure about the availability of an item, but after a few moments they said they were sure they could do it. When we got to the restaurant to pick up the order, they apologized profusely and said they were out - and the place was busy as all get out and it was towards the end of lunch, no big deal, the husband already had a backup order ready. When we got home, at the bottom of the bag was a $10 gift certificate as an apology for their goof. The funny thing is that it was the other owner who was uninvolved in the previous transaction. Pretty quick and direct turn around on that one!
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